Over the past few years, augmented reality (AR) assisted training applications have supported all sorts of training regimens across a wide range of industries. By allowing users to more fully experience such things as procedures, workflows and other conceptual information, AR has not only increased employee retention of this information but also decreased the amount of time necessary to impart the information to new hires.

AR Technology

Augmented reality applications provide the ability for a “connected” device to detect and render a real environment and then populate it with other non-real – that is, virtual – objects. Display options can be on mobile devices but he most exacting AR applications – that is, ones that require a high degree of precision – will likely utilize a fixed position display. In general, the interface of an AR application can utilize anything from a finger swipe on the screen or the nod of the head to an eye blink on a heads-up display.

Training benefits of AR technology

  • By allowing the user to actually work through a procedure – virtually moving objects in a real world environment – training itself is more efficient as is overall retention of the experience.
  • Augmented reality training modules can be easily and affordably updated on an as-needed basis. The new information is then readily available to any and all employees who are connected via any smart device.
  • Similarly, new protocols for existing and modernized equipment can be made readily available and thus decrease the risk of delays or errors in performing appropriate tasks.

Industries where it is used

AR-assisted training has found more than a niche following in high technology companies. Industries as diverse as automotive & heavy equipment manufacturing, medical & dental, telecommunications and electronics as well as utilities, aerospace and defense industries all use AR tech to train their new hires and existing employees.

Some example scenarios

  • Field service personnel can be more easily – and safely! – trained with an AR-assisted connected device than with the actual equipment. Mistakes in an AR environment are not nearly as costly as they are in a physical one.
  • Classroom training for such tasks as maintenance on data server racks is also more economical. In addition, there is no danger of disrupting the service provided by the servers while training is taking place.